FAQ

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What time is check in?

4:00 p.m.

What time is check out?

12:00 p.m.

Can I check out late?

We endeavor to accommodate late check-out requests whenever we can. Late check-out availability is dependent on the number of check-ins we have scheduled for that day. To request a late check-out, call or stop by the front desk the evening before your departure or in the morning you are scheduled to depart.

Do you offer self-parking?

We only offer valet parking at the hotel. The cost is $45 per night and includes in-and-out privileges. Self-parking is available in the immediate vicinity. (However, note that self-parking lots in downtown Seattle do not normally allow for in-and-out privileges. Rates vary by lot.)

Are there any extra costs for the hotel I should be aware of?

An authorization hold of $75 will be placed on your credit card upon arrival. This hold will be released immediately upon check out. Valet parking is offered at $45 per night.

Do you have a courtesy shuttle from the airport?

We have partnered with Speedi-Shuttle for transportation to and from SeaTac airport at a rate of $15.99 per person. Advance reservations are encouraged and can be made here.

Do you have a courtesy shuttle to the cruise terminal?

In addition to Speedi-Shuttle, town car services are available to take you to the cruise terminal. The rate is $25 (2-3 people) and $45 (3-5 people). Reservations required.

We would like to have a roll-away bed in our room. Is there an extra cost?

We are happy to deliver a roll-away to select rooms, as stipulated by fire codes. (Only Deluxe Double, Premium King and Studio Suites can accommodate roll-aways.) We don’t assess a fee for roll-away beds; however, additional guests will be charged $20/night. Cribs are available at no additional charge.

What is the minimum age for check-in?

21 years of age. A photo I.D. is required.

Do you have a business center?

Wi-fi is always complimentary. And if you need your boarding pass printed out, just stop at the front desk and we’ll be happy to take care of it.

I forgot to bring my toiletries; where can I get some?

We’re happy to help. Please dial 0 from your room and our housekeeping team will gladly bring you what you need.

How about a wine opener/lap desk/voltage adapter?

That too! Our list of provisions is quite lengthy: just ask, and we probably have it. If we don’t, we may be able to get it.

Is there any way to do laundry?

Dry cleaning services are available. Ask us for recommendations for self-serve laundry.

Where can I work out?

Our fitness center is located on the second floor and is available 24 hours a day. Our work-out space has yoga mats, free weights and other equipment from Technogym.

I still see the $75 hold on my card. When will I be getting it back?

We released the hold when you checked out. Depending on your bank’s policies and procedures, it can take 3-5 business days for US banks, and 7-14 business days for international banks to return the funds to  your account.

I checked out but I didn’t receive my receipt. How do I get one?

Please call our guest services team at +1 206-621-1200 or email us at info@hoteltheodore.com.

I left something in my room. How do I retrieve the item?

Please call our guest services team at +1 206-621-1200 or email us at info@hoteltheodore.com and we will follow up with our lost and found team.